We take your privacy seriously — always have, always will. Here's the straightforward rundown on how we handle your information.
Client confidentiality isn't just legal stuff for us — it's fundamental to how we operate. Your project details, property info, and personal data stay locked down tight.
Look, we're architects, not data miners. This privacy policy explains what information we collect when you work with us or visit our site, and more importantly, what we don't do with it. We're bound by Canadian privacy laws (PIPEDA, for those keeping score), but beyond the legal requirements, we genuinely believe in respecting your privacy.
Based in Toronto and serving clients across Canada, we've been doing this long enough to know that trust is everything in our business. You're sharing your vision, your budget, sometimes even your home with us — we don't take that lightly.
When you reach out or work with us, we might collect:
We only collect what's actually necessary. We're not gonna ask for your shoe size unless we're designing a custom closet.
Here's what we actually do with your data:
Designing your space, coordinating with engineers and contractors, getting permits — all the actual work you hired us for.
Responding to inquiries, sending project updates, sharing design concepts. Keeping you in the loop.
Meeting our professional obligations, maintaining records as required by law, handling contracts and billing.
Understanding how people use our website, figuring out what's working and what's not. Making things better.
We won't: Sell your info to third parties, spam you with unrelated marketing, or use your project photos publicly without explicit permission. Your residential projects especially — we always ask before featuring anything in our portfolio.
We're pretty protective of client information, but there are a few scenarios where we need to share certain details:
Everyone we work with signs confidentiality agreements. It's standard practice and non-negotiable for us.
We've got multiple layers of protection in place:
No system is 100% bulletproof — anyone who tells you otherwise is lying. But we're doing everything reasonably possible to protect your information. If there's ever a breach, we'll notify you and the relevant authorities as required by law.
Our website uses cookies — small files stored on your device that help us understand how people interact with our site.
What we're tracking:
What we're NOT doing:
You can adjust your browser settings to refuse cookies if you want, though some features might not work as smoothly. Most browsers let you control this pretty easily.
Under Canadian privacy law, you've got several rights regarding your personal information:
Request to see what information we have about you. We'll provide it within 30 days.
If something's wrong or outdated, let us know and we'll fix it.
Request deletion of your data, though we might need to keep some records for legal or professional liability reasons.
Unsubscribe from marketing emails anytime. Project-related communications are different — we kinda need those to do our job.
To exercise any of these rights, just reach out to us:
Email: info@nylorenquintavix.info
Phone: (416) 555-0182
Mail: 1247 Queen Street West, Toronto, ON M6K 1L8, Canada
We don't keep information forever, but we also can't just delete everything the moment a project wraps up. Here's the general timeline:
When we do delete or dispose of information, we do it securely — digital files get properly wiped, physical documents get shredded. No dumpster-diving opportunities here.
Our website might link to other sites — product manufacturers, sustainability certification bodies, industry organizations, whatever. Once you click through to their sites, their privacy policies apply, not ours.
We try to only link to reputable organizations, but we can't control what they do with your information. Do yourself a favor and check out their privacy policies if you're concerned.
Same goes for any social media platforms where we might have a presence. Those are separate entities with their own data practices.
We're based in Toronto and primarily serve Canadian clients, but some of our cloud service providers have servers in the United States. Your data might be stored or processed there, which means it could be subject to U.S. laws including potential government access under their legal frameworks.
We only work with providers who maintain strong security standards and comply with recognized international data protection principles. If this concerns you, let's talk — we can discuss alternatives for your specific project.
Our services aren't directed at anyone under 18, and we don't